English learners can now practice speaking on Search

Posted by Christian Plagemann, Director, and Katya Cox, Product Manager, Google Research Learning a language can open up new opportunities in a person’s life. It can help people connect with those from different cultures, travel the world, and advance their career. English alone is estimated to have 1.5 billion learners worldwide. Yet proficiency in a new language is difficult to achieve, and many learners cite a lack of opportunity to practice speaking actively and receiving actionable feedback as a barrier to learning. We are excited to announce a new feature of Google Search that helps people practice speaking and improve their language skills. Within the next few days, Android users in Argentina, Colombia, India (Hindi), Indonesia, Mexico, and Venezuela can get even more language support from Google through interactive speaking practice in English — expanding to more countries and languages in the future. Google Search is already a valuable tool for language learners, providing translations, definitions, and other resources to improve vocabulary. Now, learners translating to or from English on their Android phones will find a new English speaking practice experience with personalized feedback. A new feature of Google Search allows learnersto practice speaking words in context. Learners are presented with real-life prompts and then form their own spoken answers using a provided vocabulary word. They engage in practice sessions of 3-5 minutes, getting personalized feedback and the option to sign up for daily reminders to keep practicing. With only a smartphone and some quality time, learners can practice at their own pace, anytime, anywhere. Activities with personalized feedback, to supplement existing learning tools Designed to be used alongside other learning services and resources, like personal tutoring, mobile apps, and classes, the new speaking practice feature on Google Search is another tool to assist learners on their journey. We have partnered with linguists, teachers, and ESL/EFL pedagogical experts to create a speaking practice experience that is effective and motivating. Learners practice vocabulary in authentic contexts, and material is repeated over dynamic intervals to increase retention — approaches that are known to be effective in helping learners become confident speakers. As one partner of ours shared: "Speaking in a given context is a skill that language learners often lack the opportunity to practice. Therefore this tool is very useful to complement classes and other resources." - Judit Kormos, Professor, Lancaster University We are also excited to be working with several language learning partners to surface content they are helping create and to connect them with learners around the world. We look forward to expanding this program further and working with any interested partner. Personalized real-time feedback Every learner is different, so delivering personalized feedback in real time is a key part of effective practice. Responses are analyzed to provide helpful, real-time suggestions and corrections. The system gives semantic feedback, indicating whether their response was relevant to the question and may be understood by a conversation partner. Grammar feedback provides insights into possible grammatical improvements, and a set of example answers at varying levels of language complexity give concrete suggestions for alternative ways to respond in this context. The feedback is composed of three elements: Semantic analysis, grammar correction, and example answers. Contextual translation Among the several new technologies we developed, contextual translation provides the ability to translate individual words and phrases in context. During practice sessions, learners can tap on any word they don’t understand to see the translation of that word considering its context. Example of contextual translation feature. This is a difficult technical task, since individual words in isolation often have multiple alternative meanings, and multiple words can form clusters of meaning that need to be translated in unison. Our novel approach translates the entire sentence, then estimates how the words in the original and the translated text relate to each other. This is commonly known as the word alignment problem. Example of a translated sentence pair and its word alignment. A deep learning alignment model connects the different words that create the meaning to suggest a translation. The key technology piece that enables this functionality is a novel deep learning model developed in collaboration with the Google Translate team, called Deep Aligner. The basic idea is to take a multilingual language model trained on hundreds of languages, then fine-tune a novel alignment model on a set of word alignment examples (see the figure above for an example) provided by human experts, for several language pairs. From this, the single model can then accurately align any language pair, reaching state-of-the-art alignment error rate (AER, a metric to measure the quality of word alignments, where lower is better). This single new model has led to dramatic improvements in alignment quality across all tested language pairs, reducing average AER from 25% to 5% compared to alignment approaches based on Hidden Markov models (HMMs). Alignment error rates (lower is better) between English (EN) and other languages. This model is also incorporated into Google’s translation APIs, greatly improving, for example, the formatting of translated PDFs and websites in Chrome, the translation of YouTube captions, and enhancing Google Cloud’s translation API. Grammar feedback To enable grammar feedback for accented spoken language, our research teams adapted grammar correction models for written text (see the blog and paper) to work on automatic speech recognition (ASR) transcriptions, specifically for the case of accented speech. The key step was fine-tuning the written text model on a corpus of human and ASR transcripts of accented speech, with expert-provided grammar corrections. Furthermore, inspired by previous work, the teams developed a novel edit-based output representation that leverages the high overlap between the inputs and outputs that is particularly well-suited for short input sentences common in language learning settings. The edit representation can be explained using an example: Input: I1 am2 so3 bad4 cooking5 Correction: I1 am2 so3 bad4 at5 cooking6 Edits: ('at', 4, PREPOSITION, 4) In the above, “at” is the word that is inserted at position 4 and “PREPOSITION” denotes this is an error involving prepositions. We used the error tag to select tag-dependent acceptance thresholds that improved the model further. The model increased the recall of grammar problems from 4.6% to 35%. Some example output from our model and a model trained on written corpora:     Example 1     Example 2 User input (transcribed speech) I live of my profession. I need a efficient card and reliable. Text-based grammar model I live by my profession. I need an efficient card and a reliable. New speech-optimized model I live off my profession. I need an efficient and reliable card. Semantic analysis A primary goal of conversation is to communicate one’s intent clearly. Thus, we designed a feature that visually communicates to the learner whether their response was relevant to the context and would be understood by a partner. This is a difficult technical problem, since early language learners’ spoken responses can be syntactically unconventional. We had to carefully balance this technology to focus on the clarity of intent rather than correctness of syntax. Our system utilizes a combination of two approaches: Sensibility classification: Large language models like LaMDA or PaLM are designed to give natural responses in a conversation, so it’s no surprise that they do well on the reverse: judging whether a given response is contextually sensible. Similarity to good responses: We used an encoder architecture to compare the learner’s input to a set of known good responses in a semantic embedding space. This comparison provides another useful signal on semantic relevance, further improving the quality of feedback and suggestions we provide. The system provides feedback about whether the response was relevant to the prompt, and would be understood by a communication partner. ML-assisted content development Our available practice activities present a mix of human-expert created content, and content that was created with AI assistance and human review. This includes speaking prompts, focus words, as well as sets of example answers that showcase meaningful and contextual responses. A list of example answers is provided when the learner receives feedback and when they tap the help button. Since learners have different levels of ability, the language complexity of the content has to be adjusted appropriately. Prior work on language complexity estimation focuses on text of paragraph length or longer, which differs significantly from the type of responses that our system processes. Thus, we developed novel models that can estimate the complexity of a single sentence, phrase, or even individual words. This is challenging because even a phrase composed of simple words can be hard for a language learner (e.g., "Let's cut to the chase”). Our best model is based on BERT and achieves complexity predictions closest to human expert consensus. The model was pre-trained using a large set of LLM-labeled examples, and then fine-tuned using a human expert–labeled dataset. Mean squared error of various approaches’ performance estimating content difficulty on a diverse corpus of ~450 conversational passages (text / transcriptions). Top row: Human raters labeled the items on a scale from 0.0 to 5.0, roughly aligned to the CEFR scale (from A1 to C2). Bottom four rows: Different models performed the same task, and we show the difference to the human expert consensus. Using this model, we can evaluate the difficulty of text items, offer a diverse range of suggestions, and most importantly challenge learners appropriately for their ability levels. For example, using our model to label examples, we can fine-tune our system to generate speaking prompts at various language complexity levels. Vocabulary focus words, to be elicited by the questions     guitar     apple     lion Simple     What do you like to play?     Do you like fruit?     Do you like big cats? Intermediate     Do you play any musical instruments?     What is your favorite fruit?     What is your favorite animal? Complex     What stringed instrument do you enjoy playing?     Which type of fruit do you enjoy eating for its crunchy texture and sweet flavor?     Do you enjoy watching large, powerful predators? Furthermore, content difficulty estimation is used to gradually increase the task difficulty over time, adapting to the learner’s progress. Conclusion With these latest updates, which will roll out over the next few days, Google Search has become even more helpful. If you are an Android user in India (Hindi), Indonesia, Argentina, Colombia, Mexico, or Venezuela, give it a try by translating to or from English with Google. We look forward to expanding to more countries and languages in the future, and to start offering partner practice content soon. Acknowledgements Many people were involved in the development of this project. Among many others, we thank our external advisers in the language learning field: Jeffrey Davitz, Judit Kormos, Deborah Healey, Anita Bowles, Susan Gaer, Andrea Revesz, Bradley Opatz, and Anne Mcquade.

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Learning a language can open up new opportunities in a person’s life. It can help people connect with those from different cultures, travel the world, and advance their career. English alone is estimated to have 1.5 billion learners worldwide. Yet proficiency in a new language is difficult to achieve, and many learners cite a lack of opportunity to practice speaking actively and receiving actionable feedback as a barrier to learning.

We are excited to announce a new feature of Google Search that helps people practice speaking and improve their language skills. Within the next few days, Android users in Argentina, Colombia, India (Hindi), Indonesia, Mexico, and Venezuela can get even more language support from Google through interactive speaking practice in English — expanding to more countries and languages in the future. Google Search is already a valuable tool for language learners, providing translations, definitions, and other resources to improve vocabulary. Now, learners translating to or from English on their Android phones will find a new English speaking practice experience with personalized feedback.

A new feature of Google Search allows learners
to practice speaking words in context.

Learners are presented with real-life prompts and then form their own spoken answers using a provided vocabulary word. They engage in practice sessions of 3-5 minutes, getting personalized feedback and the option to sign up for daily reminders to keep practicing. With only a smartphone and some quality time, learners can practice at their own pace, anytime, anywhere.

Activities with personalized feedback, to supplement existing learning tools

Designed to be used alongside other learning services and resources, like personal tutoring, mobile apps, and classes, the new speaking practice feature on Google Search is another tool to assist learners on their journey.

We have partnered with linguists, teachers, and ESL/EFL pedagogical experts to create a speaking practice experience that is effective and motivating. Learners practice vocabulary in authentic contexts, and material is repeated over dynamic intervals to increase retention — approaches that are known to be effective in helping learners become confident speakers. As one partner of ours shared:

“Speaking in a given context is a skill that language learners often lack the opportunity to practice. Therefore this tool is very useful to complement classes and other resources.” – Judit Kormos, Professor, Lancaster University

We are also excited to be working with several language learning partners to surface content they are helping create and to connect them with learners around the world. We look forward to expanding this program further and working with any interested partner.

Personalized real-time feedback

Every learner is different, so delivering personalized feedback in real time is a key part of effective practice. Responses are analyzed to provide helpful, real-time suggestions and corrections.

The system gives semantic feedback, indicating whether their response was relevant to the question and may be understood by a conversation partner. Grammar feedback provides insights into possible grammatical improvements, and a set of example answers at varying levels of language complexity give concrete suggestions for alternative ways to respond in this context.

The feedback is composed of three elements: Semantic analysis, grammar correction, and example answers.

Contextual translation

Among the several new technologies we developed, contextual translation provides the ability to translate individual words and phrases in context. During practice sessions, learners can tap on any word they don’t understand to see the translation of that word considering its context.

Example of contextual translation feature.

This is a difficult technical task, since individual words in isolation often have multiple alternative meanings, and multiple words can form clusters of meaning that need to be translated in unison. Our novel approach translates the entire sentence, then estimates how the words in the original and the translated text relate to each other. This is commonly known as the word alignment problem.

Example of a translated sentence pair and its word alignment. A deep learning alignment model connects the different words that create the meaning to suggest a translation.

The key technology piece that enables this functionality is a novel deep learning model developed in collaboration with the Google Translate team, called Deep Aligner. The basic idea is to take a multilingual language model trained on hundreds of languages, then fine-tune a novel alignment model on a set of word alignment examples (see the figure above for an example) provided by human experts, for several language pairs. From this, the single model can then accurately align any language pair, reaching state-of-the-art alignment error rate (AER, a metric to measure the quality of word alignments, where lower is better). This single new model has led to dramatic improvements in alignment quality across all tested language pairs, reducing average AER from 25% to 5% compared to alignment approaches based on Hidden Markov models (HMMs).

Alignment error rates (lower is better) between English (EN) and other languages.

This model is also incorporated into Google’s translation APIs, greatly improving, for example, the formatting of translated PDFs and websites in Chrome, the translation of YouTube captions, and enhancing Google Cloud’s translation API.

Grammar feedback

To enable grammar feedback for accented spoken language, our research teams adapted grammar correction models for written text (see the blog and paper) to work on automatic speech recognition (ASR) transcriptions, specifically for the case of accented speech. The key step was fine-tuning the written text model on a corpus of human and ASR transcripts of accented speech, with expert-provided grammar corrections. Furthermore, inspired by previous work, the teams developed a novel edit-based output representation that leverages the high overlap between the inputs and outputs that is particularly well-suited for short input sentences common in language learning settings.

The edit representation can be explained using an example:

  • Input: I1 am2 so3 bad4 cooking5
  • Correction: I1 am2 so3 bad4 at5 cooking6
  • Edits: (‘at’, 4, PREPOSITION, 4)

In the above, “at” is the word that is inserted at position 4 and “PREPOSITION” denotes this is an error involving prepositions. We used the error tag to select tag-dependent acceptance thresholds that improved the model further. The model increased the recall of grammar problems from 4.6% to 35%.

Some example output from our model and a model trained on written corpora:

    Example 1     Example 2
User input (transcribed speech)

I live of my profession. I need a efficient card and reliable.
Text-based grammar model

I live by my profession. I need an efficient card and a reliable.
New speech-optimized model

I live off my profession. I need an efficient and reliable card.

Semantic analysis

A primary goal of conversation is to communicate one’s intent clearly. Thus, we designed a feature that visually communicates to the learner whether their response was relevant to the context and would be understood by a partner. This is a difficult technical problem, since early language learners’ spoken responses can be syntactically unconventional. We had to carefully balance this technology to focus on the clarity of intent rather than correctness of syntax.

Our system utilizes a combination of two approaches:

  1. Sensibility classification: Large language models like LaMDA or PaLM are designed to give natural responses in a conversation, so it’s no surprise that they do well on the reverse: judging whether a given response is contextually sensible.
  2. Similarity to good responses: We used an encoder architecture to compare the learner’s input to a set of known good responses in a semantic embedding space. This comparison provides another useful signal on semantic relevance, further improving the quality of feedback and suggestions we provide.
The system provides feedback about whether the response was relevant to the prompt, and would be understood by a communication partner.

ML-assisted content development

Our available practice activities present a mix of human-expert created content, and content that was created with AI assistance and human review. This includes speaking prompts, focus words, as well as sets of example answers that showcase meaningful and contextual responses.

A list of example answers is provided when the learner receives feedback and when they tap the help button.

Since learners have different levels of ability, the language complexity of the content has to be adjusted appropriately. Prior work on language complexity estimation focuses on text of paragraph length or longer, which differs significantly from the type of responses that our system processes. Thus, we developed novel models that can estimate the complexity of a single sentence, phrase, or even individual words. This is challenging because even a phrase composed of simple words can be hard for a language learner (e.g., “Let’s cut to the chase”). Our best model is based on BERT and achieves complexity predictions closest to human expert consensus. The model was pre-trained using a large set of LLM-labeled examples, and then fine-tuned using a human expert–labeled dataset.

Mean squared error of various approaches’ performance estimating content difficulty on a diverse corpus of ~450 conversational passages (text / transcriptions). Top row: Human raters labeled the items on a scale from 0.0 to 5.0, roughly aligned to the CEFR scale (from A1 to C2). Bottom four rows: Different models performed the same task, and we show the difference to the human expert consensus.

Using this model, we can evaluate the difficulty of text items, offer a diverse range of suggestions, and most importantly challenge learners appropriately for their ability levels. For example, using our model to label examples, we can fine-tune our system to generate speaking prompts at various language complexity levels.

Vocabulary focus words, to be elicited by the questions
    guitar     apple     lion
Simple     What do you like to play?     Do you like fruit?     Do you like big cats?
Intermediate     Do you play any musical instruments?     What is your favorite fruit?     What is your favorite animal?
Complex     What stringed instrument do you enjoy playing?     Which type of fruit do you enjoy eating for its crunchy texture and sweet flavor?     Do you enjoy watching large, powerful predators?

Furthermore, content difficulty estimation is used to gradually increase the task difficulty over time, adapting to the learner’s progress.

Conclusion

With these latest updates, which will roll out over the next few days, Google Search has become even more helpful. If you are an Android user in India (Hindi), Indonesia, Argentina, Colombia, Mexico, or Venezuela, give it a try by translating to or from English with Google.

We look forward to expanding to more countries and languages in the future, and to start offering partner practice content soon.

Acknowledgements

Many people were involved in the development of this project. Among many others, we thank our external advisers in the language learning field: Jeffrey Davitz, Judit Kormos, Deborah Healey, Anita Bowles, Susan Gaer, Andrea Revesz, Bradley Opatz, and Anne Mcquade.

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Best of both worlds: Achieving scalability and quality in text clustering

Posted by Sara Ahmadian and Mehran Kazemi, Research Scientists, Google Research

Clustering is a fundamental, ubiquitous problem in data mining and unsupervised machine learning, where the goal is to group together similar items. The standard forms of clustering are metric clustering and graph clustering. In metric clustering, a given metric space defines distances between data points, which are grouped together based on their separation. In graph clustering, a given graph connects similar data points through edges, and the clustering process groups data points together based on the connections between them. Both clustering forms are particularly useful for large corpora where class labels can’t be defined. Examples of such corpora are the ever-growing digital text collections of various internet platforms, with applications including organizing and searching documents, identifying patterns in text, and recommending relevant documents to users (see more examples in the following posts: clustering related queries based on user intent and practical differentially private clustering).

The choice of text clustering method often presents a dilemma. One approach is to use embedding models, such as BERT or RoBERTa, to define a metric clustering problem. Another is to utilize cross-attention (CA) models, such as PaLM or GPT, to define a graph clustering problem. CA models can provide highly accurate similarity scores, but constructing the input graph may require a prohibitive quadratic number of inference calls to the model. On the other hand, a metric space can efficiently be defined by distances of embeddings produced by embedding models. However, these similarity distances are typically of substantial lower-quality compared to the similarity signals of CA models, and hence the produced clustering can be of much lower-quality.

An overview of the embedding-based and cross-attention–based similarity scoring functions and their scalability vs. quality dilemma.

Motivated by this, in “KwikBucks: Correlation Clustering with Cheap-Weak and Expensive-Strong Signals”, presented at ICLR 2023, we describe a novel clustering algorithm that effectively combines the scalability benefits from embedding models and the quality from CA models. This graph clustering algorithm has query access to both the CA model and the embedding model, however, we apply a budget on the number of queries made to the CA model. This algorithm uses the CA model to answer edge queries, and benefits from unlimited access to similarity scores from the embedding model. We describe how this proposed setting bridges algorithm design and practical considerations, and can be applied to other clustering problems with similar available scoring functions, such as clustering problems on images and media. We demonstrate how this algorithm yields high-quality clusters with almost a linear number of query calls to the CA model. We have also open-sourced the data used in our experiments.

The clustering algorithm

The KwikBucks algorithm is an extension of the well-known KwikCluster algorithm (Pivot algorithm). The high-level idea is to first select a set of documents (i.e., centers) with no similarity edge between them, and then form clusters around these centers. To obtain the quality from CA models and the runtime efficiency from embedding models, we introduce the novel combo similarity oracle mechanism. In this approach, we utilize the embedding model to guide the selection of queries to be sent to the CA model. When given a set of center documents and a target document, the combo similarity oracle mechanism outputs a center from the set that is similar to the target document, if present. The combo similarity oracle enables us to save on budget by limiting the number of query calls to the CA model when selecting centers and forming clusters. It does this by first ranking centers based on their embedding similarity to the target document, and then querying the CA model for the pair (i.e., target document and ranked center), as shown below.

A combo similarity oracle that for a set of documents and a target document, returns a similar document from the set, if present.

We then perform a post processing step to merge clusters if there is a strong connection between two of them, i.e., when the number of connecting edges is higher than the number of missing edges between two clusters. Additionally, we apply the following steps for further computational savings on queries made to the CA model, and to improve performance at runtime:

We leverage query-efficient correlation clustering to form a set of centers from a set of randomly selected documents instead of selecting these centers from all the documents (in the illustration below, the center nodes are red).

We apply the combo similarity oracle mechanism to perform the cluster assignment step in parallel for all non-center documents and leave documents with no similar center as singletons. In the illustration below, the assignments are depicted by blue arrows and initially two (non-center) nodes are left as singletons due to no assignment.

In the post-processing step, to ensure scalability, we use the embedding similarity scores to filter down the potential mergers (in the illustration below, the green dashed boundaries show these merged clusters).

Illustration of progress of the clustering algorithm on a given graph instance.

Results

We evaluate the novel clustering algorithm on various datasets with different properties using different embedding-based and cross-attention–based models. We compare the clustering algorithm’s performance with the two best performing baselines (see the paper for more details):

To evaluate the quality of clustering, we use precision and recall. Precision is used to calculate the percentage of similar pairs out of all co-clustered pairs and recall is the percentage of co-clustered similar pairs out of all similar pairs. To measure the quality of the obtained solutions from our experiments, we use the F1-score, which is the harmonic mean of the precision and recall, where 1.0 is the highest possible value that indicates perfect precision and recall, and 0 is the lowest possible value that indicates if either precision or recall are zero. The table below reports the F1-score for Kwikbucks and various baselines in the case that we allow only a linear number of queries to the CA model. We show that Kwikbucks offers a substantial boost in performance with a 45% relative improvement compared to the best baseline when averaging across all datasets.

The figure below compares the clustering algorithm’s performance with baselines using different query budgets. We observe that KwikBucks consistently outperforms other baselines at various budgets.

A comparison of KwikBucks with top-2 baselines when allowed different budgets for querying the cross-attention model.

Conclusion

Text clustering often presents a dilemma in the choice of similarity function: embedding models are scalable but lack quality, while cross-attention models offer quality but substantially hurt scalability. We present a clustering algorithm that offers the best of both worlds: the scalability of embedding models and the quality of cross-attention models. KwikBucks can also be applied to other clustering problems with multiple similarity oracles of varying accuracy levels. This is validated with an exhaustive set of experiments on various datasets with diverse properties. See the paper for more details.

Acknowledgements

This project was initiated during Sandeep Silwal’s summer internship at Google in 2022. We would like to express our gratitude to our co-authors, Andrew McCallum, Andrew Nystrom, Deepak Ramachandran, and Sandeep Silwal, for their valuable contributions to this work. We also thank Ravi Kumar and John Guilyard for assistance with this blog post.

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Zero-shot adaptive prompting of large language models

Posted by Xingchen Wan, Student Researcher, and Ruoxi Sun, Research Scientist, Cloud AI Team

Recent advances in large language models (LLMs) are very promising as reflected in their capability for general problem-solving in few-shot and zero-shot setups, even without explicit training on these tasks. This is impressive because in the few-shot setup, LLMs are presented with only a few question-answer demonstrations prior to being given a test question. Even more challenging is the zero-shot setup, where the LLM is directly prompted with the test question only.

Even though the few-shot setup has dramatically reduced the amount of data required to adapt a model for a specific use-case, there are still cases where generating sample prompts can be challenging. For example, handcrafting even a small number of demos for the broad range of tasks covered by general-purpose models can be difficult or, for unseen tasks, impossible. For example, for tasks like summarization of long articles or those that require domain knowledge (e.g., medical question answering), it can be challenging to generate sample answers. In such situations, models with high zero-shot performance are useful since no manual prompt generation is required. However, zero-shot performance is typically weaker as the LLM is not presented with guidance and thus is prone to spurious output.

In “Better Zero-shot Reasoning with Self-Adaptive Prompting”, published at ACL 2023, we propose Consistency-Based Self-Adaptive Prompting (COSP) to address this dilemma. COSP is a zero-shot automatic prompting method for reasoning problems that carefully selects and constructs pseudo-demonstrations for LLMs using only unlabeled samples (that are typically easy to obtain) and the models’ own predictions. With COSP, we largely close the performance gap between zero-shot and few-shot while retaining the desirable generality of zero-shot prompting. We follow this with “Universal Self-Adaptive Prompting“ (USP), accepted at EMNLP 2023, in which we extend the idea to a wide range of general natural language understanding (NLU) and natural language generation (NLG) tasks and demonstrate its effectiveness.

Prompting LLMs with their own outputs

Knowing that LLMs benefit from demonstrations and have at least some zero-shot abilities, we wondered whether the model’s zero-shot outputs could serve as demonstrations for the model to prompt itself. The challenge is that zero-shot solutions are imperfect, and we risk giving LLMs poor quality demonstrations, which could be worse than no demonstrations at all. Indeed, the figure below shows that adding a correct demonstration to a question can lead to a correct solution of the test question (Demo1 with question), whereas adding an incorrect demonstration (Demo 2 + questions, Demo 3 with questions) leads to incorrect answers. Therefore, we need to select reliable self-generated demonstrations.

Example inputs & outputs for reasoning tasks, which illustrates the need for carefully designed selection procedure for in-context demonstrations (MultiArith dataset & PaLM-62B model): (1) zero-shot chain-of-thought with no demo: correct logic but wrong answer; (2) correct demo (Demo1) and correct answer; (3) correct but repetitive demo (Demo2) leads to repetitive outputs; (4) erroneous demo (Demo3) leads to a wrong answer; but (5) combining Demo3 and Demo1 again leads to a correct answer.

COSP leverages a key observation of LLMs: that confident and consistent predictions are more likely correct. This observation, of course, depends on how good the uncertainty estimate of the LLM is. Luckily, in large models, previous works suggest that the uncertainty estimates are robust. Since measuring confidence requires only model predictions, not labels, we propose to use this as a zero-shot proxy of correctness. The high-confidence outputs and their inputs are then used as pseudo-demonstrations.

With this as our starting premise, we estimate the model’s confidence in its output based on its self-consistency and use this measure to select robust self-generated demonstrations. We ask LLMs the same question multiple times with zero-shot chain-of-thought (CoT) prompting. To guide the model to generate a range of possible rationales and final answers, we include randomness controlled by a “temperature” hyperparameter. In an extreme case, if the model is 100% certain, it should output identical final answers each time. We then compute the entropy of the answers to gauge the uncertainty — the answers that have high self-consistency and for which the LLM is more certain, are likely to be correct and will be selected.

Assuming that we are presented with a collection of unlabeled questions, the COSP method is:

Input each unlabeled question into an LLM, obtaining multiple rationales and answers by sampling the model multiple times. The most frequent answers are highlighted, followed by a score that measures consistency of answers across multiple sampled outputs (higher is better). In addition to favoring more consistent answers, we also penalize repetition within a response (i.e., with repeated words or phrases) and encourage diversity of selected demonstrations. We encode the preference towards consistent, un-repetitive and diverse outputs in the form of a scoring function that consists of a weighted sum of the three scores for selection of the self-generated pseudo-demonstrations.
We concatenate the pseudo-demonstrations into test questions, feed them to the LLM, and obtain a final predicted answer.

Illustration of COSP: In Stage 1 (left), we run zero-shot CoT multiple times to generate a pool of demonstrations (each consisting of the question, generated rationale and prediction) and assign a score. In Stage 2 (right), we augment the current test question with pseudo-demos (blue boxes) and query the LLM again. A majority vote over outputs from both stages forms the final prediction.

COSP focuses on question-answering tasks with CoT prompting for which it is easy to measure self-consistency since the questions have unique correct answers. But this can be difficult for other tasks, such as open-ended question-answering or generative tasks that don’t have unique answers (e.g., text summarization). To address this limitation, we introduce USP in which we generalize our approach to other general NLP tasks:

Classification (CLS): Problems where we can compute the probability of each class using the neural network output logits of each class. In this way, we can measure the uncertainty without multiple sampling by computing the entropy of the logit distribution.
Short-form generation (SFG): Problems like question answering where we can use the same procedure mentioned above for COSP, but, if necessary, without the rationale-generating step.
Long-form generation (LFG): Problems like summarization and translation, where the questions are often open-ended and the outputs are unlikely to be identical, even if the LLM is certain. In this case, we use an overlap metric in which we compute the average of the pairwise ROUGE score between the different outputs to the same query.

Illustration of USP in exemplary tasks (classification, QA and text summarization). Similar to COSP, the LLM first generates predictions on an unlabeled dataset whose outputs are scored with logit entropy, consistency or alignment, depending on the task type, and pseudo-demonstrations are selected from these input-output pairs. In Stage 2, the test instances are augmented with pseudo-demos for prediction.

We compute the relevant confidence scores depending on the type of task on the aforementioned set of unlabeled test samples. After scoring, similar to COSP, we pick the confident, diverse and less repetitive answers to form a model-generated pseudo-demonstration set. We finally query the LLM again in a few-shot format with these pseudo-demonstrations to obtain the final predictions on the entire test set.

Key Results

For COSP, we focus on a set of six arithmetic and commonsense reasoning problems, and we compare against 0-shot-CoT (i.e., “Let’s think step by step“ only). We use self-consistency in all baselines so that they use roughly the same amount of computational resources as COSP. Compared across three LLMs, we see that zero-shot COSP significantly outperforms the standard zero-shot baseline.

USP improves significantly on 0-shot performance. “CLS” is an average of 15 classification tasks; “SFG” is the average of five short-form generation tasks; “LFG” is the average of two summarization tasks. “SFG (BBH)” is an average of all BIG-Bench Hard tasks, where each question is in SFG format.

For USP, we expand our analysis to a much wider range of tasks, including more than 25 classifications, short-form generation, and long-form generation tasks. Using the state-of-the-art PaLM 2 models, we also test against the BIG-Bench Hard suite of tasks where LLMs have previously underperformed compared to people. We show that in all cases, USP again outperforms the baselines and is competitive to prompting with golden examples.

Accuracy on BIG-Bench Hard tasks with PaLM 2-M (each line represents a task of the suite). The gain/loss of USP (green stars) over standard 0-shot (green triangles) is shown in percentages. “Human” refers to average human performance; “AutoCoT” and “Random demo” are baselines we compared against in the paper; and “3-shot” is the few-shot performance for three handcrafted demos in CoT format.

We also analyze the working mechanism of USP by validating the key observation above on the relation between confidence and correctness, and we found that in an overwhelming majority of the cases, USP picks confident predictions that are more likely better in all task types considered, as shown in the figure below.

USP picks confident predictions that are more likely better. Ground-truth performance metrics against USP confidence scores in selected tasks in various task types (blue: CLS, orange: SFG, green: LFG) with PaLM-540B.
Conclusion

Zero-shot inference is a highly sought-after capability of modern LLMs, yet the success in which poses unique challenges. We propose COSP and USP, a family of versatile, zero-shot automatic prompting techniques applicable to a wide range of tasks. We show large improvement over the state-of-the-art baselines over numerous task and model combinations.

Acknowledgements

This work was conducted by Xingchen Wan, Ruoxi Sun, Hootan Nakhost, Hanjun Dai, Julian Martin Eisenschlos, Sercan Ö. Arık, and Tomas Pfister. We would like to thank Jinsung Yoon Xuezhi Wang for providing helpful reviews, and other colleagues at Google Cloud AI Research for their discussion and feedback.

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